You may check out as guest but we highly recommend creating an account. Having an account enables you to track the status of your current order and past orders. Click here to create your account.
All orders are dispatched from our warehouse in Singapore. Orders will be dispatched within 1 to 3 working days. This include orders that requires engraving service!
You can check your order status by logging into your account here.
Submitted orders will be processed by our engraving team right away thus we are unable to make amendments. Please be sure to review your order before submitting.
However, you can always drop us an email at hello@madedifferent.co to check with us. Our team will be glad to help.
Drop us an email at hello@madedifferent.co. We'll try our best to help!
Kindly check your junk or spam folder. If you still don't see it, please drop us at email at hello@madedifferent.co and you'll help you out.
Shipping
Yes! Kindly select 'self collection' during checkout. An email will be sent to you once your order is ready for self collection.
Self collection is available from Mondays to Fridays between 12pm to 6pm. Do note that we're closed on weekends and on public holidays.
Yes, we ship to most countries. Do drop us an email at hello@madedifferent.co if you don't see your country during checkout.
For local (Singapore) orders:
Standard Courier Delivery (2 to 3 working days) - SGD 3.50
For shipments to all other countries, please click here for estimated shipping time.
All deliveries require a signature upon receipt thus we do not ship to P.O. boxes.
You will be responsible for all duties and taxes that may be incurred. Duties and taxes are determined by your local customs and have to be paid before delivery can proceed.
Payment
We accept payment via Mastercard, Visa and PayNow.
Promo codes cannot be used in conjunctions with other discounts or promotion. Only 1 promo code can be applied in a single checkout.
Unfortunately, we're unable to apply discounts or provide reimbursements to an order that has already been made.
Your store credit has no expiry. We keep them safe and you can use them anytime!
Product Care
Our jewellery are hand-crafted using high quality materials such as stainless steel and sterling silver. Materials used on each product are listed on every product page.
Your jewellery deserves a little care and attention! Click here for complete jewellery care guide.
Yes, only for stainless steel pieces. To preserve and maintain the condition of your jewellery, it is always advisable to remove your jewellery before entering the shower.
Engraving
All orders are dispatched from our warehouse in Singapore. Orders will be dispatched within 1 to 3 working days. This include orders that requires engraving service!
Unfortunately, we're unable to provide a preview. Our team will contact you if we need to make any clarifications regarding your order.
Kindly drop us an email at hello@madedifferent.co for special requests and our team will be glad to assist!
